MSC is comprised of the best-trained technicians in our industry
As the leading diagnostics and service specialist in complex commercial and industrial HVAC, process cooling and building automation systems, it is supremely important that our service technicians are fluent across the board in the latest advances, techniques, and technologies to meet our clients' every need. This is achieved through:
- Continual technical training
- Monthly collaborative in-house workshops
- Vendor-sponsored training seminars
- Knowledgeable industry guest speakers
- Substantial investment in the most advanced diagnostic tools available
- On-staff engineers
MSC's monthly training workshops, where staff members meet to discuss new technologies, industry news, and recent projects, are held for the entire company, not just our technical team. During these highly informative sessions, technicians relate specific challenges encountered in the field, share innovative methods used to resolve problems, and troubleshoot complex issues as a team.
Our embedded culture of continual training and open collaboration enables MSC to stay on the cutting edge of technology and consistently deliver superior service. We invest more time, money, and effort on education, training, and equipment than any other specialist in our field.
MSC is NEBB-certified and our service technicians are MSCA STAR-certified to ensure that customers consistently receive the highest level of expertise, quality, service, and professionalism possible.